We consider this information to be a vital part of our relationship with you. Therefore, we will not sell your Personal Data to third parties, including third party advertisers.
There are certain circumstances in which we may disclose, transfer or share your Personal Data with certain third parties without further notice to you, as set forth in this Privacy Policy. In the event of a corporate sale, merger, reorganisation, dissolution or similar event, Personal Data may be part of the transferred assets. We may also disclose your Personal Data in the course of due diligence for such an event. You acknowledge and agree that any successor to or acquirer of Eventbrite or its assets will continue to have the right to use your Personal Data and other information in accordance with the terms of this Privacy Policy.
Our parent companies, subsidiaries and affiliates will be bound to maintain that Personal Data in accordance with this Privacy Policy. These companies include our marketing agencies, online advertising providers, data enhancement and data services providers, database service providers, backup and disaster recovery service providers, email service providers, payment processing partners, customer support, tech support, hosting companies and others. When we engage another company to perform such functions, we may provide them with information, including Personal Data, in connection with their performance of such functions.
For instance, if you input your name and email address into a web form for an Organiser offer, activity or event, the Organiser will receive that information. The Organiser may then send you marketing or other communications, which may be subject to its own, separate privacy policy. Other third parties that are involved in or on whose behalf an event or activity is promoted, may receive that Personal Data as well. For example, as to fundraising pages, we may provide your Personal Data both to the Organiser charity of the fundraising page and the Organiser of the event to which the fundraising page is linked.
The same is true for contests and sweepstakes: we may provide your Personal Data to both the Organiser promoting the contest or sweepstakes, and any legal sponsor of the contest or sweepstakes such as a brand sponsor. It is important that you review the applicable policies of the Organisers, and if applicable and available, their appointed Third Party Organisers, of an event and the related fundraising page, if applicable before providing Personal Data or other information in connection with that event or related fundraising page.
For example, if you connect with Facebook, we store your Facebook id, first name, last name, email, location, friends list and profile picture and use them to connect with your Facebook account to provide certain functionality on the Services, like recommending events that your Facebook friends are interested in and sharing the events you are interested in, or attending, with certain groups of people like your Facebook friends.
We likewise may collect your information if you sign up for one of our promotions or submit information to us through social media sites. When you interact with these features and links, your browser will establish a direct link with the Facebook servers, and Facebook will receive information about your browser and activity, and may link it to your Facebook user account.
Additional Facebook Marketing and Connectivity by Organisers. In addition, if you are a member of Facebook or another social media platform , and you provide Personal Data to an Organiser such as in the ways described in Section 5. The Organiser may use tool thats we provide and may also work with third parties to enable this data integration and advertising.
Facebook and other social media platforms may provide a way to opt out of this type of advertising. Please review their user settings and support pages to learn more about how they help you to manage privacy and marketing choices.
Third party services and integrations. In such instances, we will disclose your Personal Data to other entities in order to fulfill a request by you, or to provide services you have requested. We take what we believe to be reasonable steps to protect the Personal Data collected via the Services from loss, misuse, unauthorised use, access, inadvertent disclosure, alteration and destruction. However, no network, server, database or Internet or email transmission is ever fully secure or error free.
Therefore, you should take special care in deciding what information you send to us electronically. Please keep this in mind when disclosing any Personal Data.
You can also edit some of your Personal Data directly through your account. In certain cases, you can ask us to correct and update any inaccurate Personal Data using the contact information below, and we will consider your request in accordance with applicable laws. We will consider and respond to all requests in accordance with applicable law.
However, we may retain Personal Data for an additional period as is permitted or required under applicable laws. Even if we delete your Personal Data it may persist on backup or archival media for an additional period of time for legal, tax or regulatory reasons or for legitimate and lawful business purposes.
Your Choices. If you choose not to provide any Personal Data or limit the Personal Data you provide, you may not be able to use certain functionality of the Services. For instance, in order to buy tickets as a Consumer, your name and email address will be required by the Organiser. Organisers may use our email tools to send electronic communications to those on their email subscription lists, including Consumers who have registered for their events on the Services in the past.
Although these electronic communications are sent through our system, Eventbrite does not determine the content or the recipients of these electronic communications. Organisers are required to use our email tools only in accordance with all applicable laws. If you connect your Facebook account or sign up for other social media integrations whose product features include social notifications i.
You can manage these social notifications by toggling your social settings to private or disconnecting such integration. Certain electronic communications from Eventbrite are responsive to your requests. For instance, if you are a Consumer, we must email you your ticket or registration on behalf of the Organiser when you purchase such ticket or registration. As a further example, if you email our customer support department, we will return your email. Notwithstanding any unsubscribe election that you have made, you will still receive these transactional or responsive emails.
By electing to stop receiving all electronic communications from us or through our system, you will no longer receive any updates on events you have created including payout issues or on events you are registered to attend including emails with your tickets.
We do not recommend that you do this unless you plan to no longer use the Services, are not currently registered for an event, are not currently organising an event, and will have no need to receive further communications from us or through our system. It may take up to forty-eight 48 hours for us to process an unsubscribe request. Even after you opt out of all electronic communications, we will retain your Personal Data in accordance with this Privacy Policy, however, we will no longer use it to contact you.
However, Organisers who have received your Personal Data in accordance with this Privacy Policy may still use that Personal Data to contact you in accordance with their own privacy policies, but they may not use our system to do so.
The policies and procedures we described here do not apply to the Third Party Sites. The links from the Services do not imply that we endorse or have reviewed the Third Party Sites. We suggest contacting those sites directly for information on their privacy policies. If you are under the age of thirteen 13 , please do not submit any Personal Data through the Services.
International Privacy Laws. That information may then be transferred within the United States or back out of the United States to other countries outside of your country of residence, depending on the type of information and how it is stored by us. These countries including the United States may not necessarily have data protection laws as comprehensive or protective as those in your country of residence; however, our collection, storage and use of your Personal Data will at all times continue to be governed by this Privacy Policy.
Changes To This Privacy Policy. As a result, at times it may be necessary for us to make changes to this Privacy Policy. In certain circumstances Eventbrite may, but need not, provide you with additional notice of such Modifications, such as via email or with in-Service notifications. This Privacy Policy was updated on the date indicated above.
Your continued use of the Services following the effectiveness of any Modifications to this Privacy Policy constitutes acceptance of those Modifications. Third party services and integrations. In such instances, we will disclose your Personal Data to other entities in order to fulfill a request by you, or to provide services you have requested.
We take what we believe to be reasonable steps to protect the Personal Data collected via the Services from loss, misuse, unauthorized use, access, inadvertent disclosure, alteration and destruction. However, no network, server, database or Internet or email transmission is ever fully secure or error free.
Therefore, you should take special care in deciding what information you send to us electronically. Please keep this in mind when disclosing any Personal Data. You can also edit some of your Personal Data directly through your account. In certain cases, you can ask us to correct and update any inaccurate Personal Data using the contact information below, and we will consider your request in accordance with applicable laws.
We will consider and respond to all requests in accordance with applicable law. However, we may retain Personal Data for an additional period as is permitted or required under applicable laws. Even if we delete your Personal Data it may persist on backup or archival media for an additional period of time for legal, tax or regulatory reasons or for legitimate and lawful business purposes. Your Choices. If you choose not to provide any Personal Data or limit the Personal Data you provide, you may not be able to use certain functionality of the Services.
For instance, in order to buy tickets as a Consumer, your name and email address will be required by the Organizer. Organizers may use our email tools to send electronic communications to those on their email subscription lists, including Consumers who have registered for their events on the Services in the past. Although these electronic communications are sent through our system, Eventbrite does not determine the content or the recipients of these electronic communications.
Organizers are required to use our email tools only in accordance with all applicable laws. If you connect your Facebook account or sign up for other social media integrations whose product features include social notifications i. You can manage these social notifications by toggling your social settings to private or disconnecting such integration.
Certain electronic communications from Eventbrite are responsive to your requests. For instance, if you are a Consumer, we must email you your ticket or registration on behalf of the Organizer when you purchase such ticket or registration. As a further example, if you email our customer support department, we will return your email. Notwithstanding any unsubscribe election that you have made, you will still receive these transactional or responsive emails.
By electing to stop receiving all electronic communications from us or through our system, you will no longer receive any updates on events you have created including payout issues or on events you are registered to attend including emails with your tickets.
We do not recommend that you do this unless you plan to no longer use the Services, are not currently registered for an event, are not currently organizing an event, and will have no need to receive further communications from us or through our system. It may take up to forty-eight 48 hours for us to process an unsubscribe request. Even after you opt out of all electronic communications, we will retain your Personal Data in accordance with this Privacy Policy, however, we will no longer use it to contact you.
However, Organizers who have received your Personal Data in accordance with this Privacy Policy may still use that Personal Data to contact you in accordance with their own privacy policies, but they may not use our system to do so. The policies and procedures we described here do not apply to the Third Party Sites. The links from the Services do not imply that we endorse or have reviewed the Third Party Sites.
We suggest contacting those sites directly for information on their privacy policies. If you are under the age of thirteen 13 , please do not submit any Personal Data through the Services.
International Privacy Laws. That information may then be transferred within the United States or back out of the United States to other countries outside of your country of residence, depending on the type of information and how it is stored by us.
These countries including the United States may not necessarily have data protection laws as comprehensive or protective as those in your country of residence; however, our collection, storage and use of your Personal Data will at all times continue to be governed by this Privacy Policy. Changes To This Privacy Policy. As a result, at times it may be necessary for us to make changes to this Privacy Policy. In certain circumstances Eventbrite may, but need not, provide you with additional notice of such Modifications, such as via email or with in-Service notifications.
This Privacy Policy was updated on the date indicated above. Your continued use of the Services following the effectiveness of any Modifications to this Privacy Policy constitutes acceptance of those Modifications. If any Modification to this Privacy Policy is not acceptable to you, you should cease accessing, browsing and otherwise using the Services.
Dispute Resolution. We will take reasonable steps to work with you to attempt to resolve your complaint. Residents of the EEA, Switzerland or the UK who believe that their information has not been processed in compliance with the Privacy Shield Principles may raise their complaints in a number of ways.
This may be intra-group or to third parties that we work with who may be located in jurisdictions outside the EEA, Switzerland and the UK which have no data protection laws or laws that are less strict compared with those in Europe.
Privacy Shield as set forth by the U. Department of Commerce regarding the collection, use, and retention of personal data transferred from those countries. You can find out more about our commitment to the EU-U. Please note that requests to exercise data protection rights will be assessed by us on a case-by-case basis. There may be circumstances where we are not legally required to comply with your request because of the laws in your jurisdiction or because of exemptions provided for in data protection legislation.
If you have a complaint about how we handle your Personal Data, please get in touch with us as set forth in Section 15 to explain. If you are not happy with how we have attempted to resolve your complaint, you may contact the relevant data protection authority. If you have a question or complaint about how your Personal Data is handled, these should always be directed to the relevant data controller since they are the ones with primary responsibility for your Personal Data. We will also be a data controller of the Personal Data that we have obtained about the use of the Applications or Eventbrite Properties, which could relate to Organizers or Consumers.
We use this to conduct research and analysis to help better understand and serve Users of the Services as well as to improve our platform and provide you with more targeted recommendations about events we think may be of interest to you. In these circumstances, Eventbrite merely provides the tools for Organizers; Eventbrite does not decide what Personal Data to request on registration forms, nor is it responsible for the continued accuracy of any Personal Data provided.
Any questions that you may have relating to your Personal Data and your rights under data protection law should therefore be directed to the Organizer as the data controller, not to Eventbrite. Glad we could help! Can you tell us what specifically helped you? Thanks for letting us know what worked for you!
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